AI-Powered Collections

About the Webinar

Debt recovery is evolving, and at the forefront of this transformation is AI-Powered Collections, a game-changing approach that combines advanced technology, risk-based decision-making, and empathy. On January 22, 2025, we hosted an exclusive webinar to explore how AI is revolutionizing the collections process to deliver impactful results for businesses and customers alike.

In today’s world, traditional debt collection strategies often fail to address the nuances of customer behavior and financial distress. This webinar demonstrated how AI bridges the gap by enabling personalized, empathetic recovery journeys while enhancing operational efficiency. From pre-delinquency insights to tailored payment plans, the AI-powered approach ensures that both businesses and customers are supported every step of the way.

Why Attend?

This webinar was designed for professionals seeking innovative solutions to optimize their debt recovery strategies while prioritizing customer well-being. Finance leaders, collections managers, and technology enthusiasts gained actionable insights to reimagine their processes. 

Key Takeaways: 

AI for Efficiency: Attendees learned how AI-driven tools optimize collections, reduce costs, and enhance decision-making.

Empathy at Scale: Strategies for creating compassionate and personalized recovery journeys for every customer were discussed.

Innovative Features: Cutting-edge capabilities like pre-delinquency measures, self-service portals, and customized payment plans were explored.

Expert Guidance: Sekar Jothimani and Manjunatha H V shared their experiences and visions for the future of debt recovery.

Who Should Watch?

• CFOs, Collections Managers, and Customer Experience Leaders
• Technology professionals looking to integrate AI into their processes
• Business owners and professionals interested in ethical and efficient debt recovery