Faster AI-Driven Personalization. Smarter
Engagement. Better Conversions
The Challenge with Traditional Customer Engagement
✅ Slow Decisioning: Manual rule-based systems fail to keep up with customer expectations.
✅ Fragmented Journeys: Lack of real-time insights leads to inconsistent experiences.
✅ Low Conversion Rates: Static campaigns fail to deliver personalized recommendations.
Instellars' CDH Accelerators
✅ Accelerate AI-powered decisioning with pre-built industry accelerators.
✅ Deliver hyper-personalized experiences with Next Best Action (NBA) and Real-Time Decisioning.
✅ Optimize engagement across digital, mobile, and assisted channels with AI-driven insights.
Key Capabilities
🤖 Pre-Built AI Models for Faster Go-To-Market
- Industry-specific NBA strategies for BFSI, Telecom, Insurance, and Retail.
- Predictive analytics to enhance offer acceptance and reduce churn.
📈 Real-Time Personalization
- Engage customers in milliseconds with contextual, AI-powered recommendations.
- Dynamic content and offer orchestration across all touchpoints.
🔄 Next Best Action & Offer Optimization
- Intelligent decisioning framework ensures the right message at the right time.
- AI-driven propensity models for higher conversion and retention.
📊 Omnichannel Integration
- Connect CDH with web, mobile, email, call centers, and digital ads.
- Seamless API integration with CRM, ERP, and MarTech platforms.
📊 Accelerated Deployment with Low-Code Configurations
- Ready-to-use CDH components reduce implementation time by 50%.
- Drag-and-drop decisioning logic for rapid campaign adjustments.
Business Benefits
✅ 40% Faster Time-to-Market for AI-Powered Engagement
✅ 30% Uplift in Customer Conversions
✅ 50% Reduction in Manual Decisioning Efforts
✅ Consistent, Personalized Experiences Across Channels
Why Instellars?
✅ Proven Expertise in Pega CDH & AI-Powered Decisioning
✅ Industry-Specific Accelerators for Faster ROI
✅ Pre-Built NBA Strategies for High-Impact Personalization
Ready to Accelerate Your AI-Driven Customer Engagement?