Unify Teams. Accelerate Workflows. Deliver
Seamless Experiences
The Challenge with Disconnected Collaboration
✅ Fragmented Communication: Siloed tools lead to inefficiencies and delays.
✅ Lack of Real-Time Visibility: Teams struggle with outdated information.
✅ Manual Processes Slow Execution: High dependency on emails and spreadsheets.
Instellars' iDC – Constellation Portal Solution
✅ Transform collaboration with a unified digital workspace powered by Pega Constellation.
✅ Boost productivity with AI-driven automation and intuitive workflows.
✅ Enable real-time case tracking, team coordination, and seamless task execution.
Key Capabilities
📂 Unified Digital Workspace
- Centralized platform for case collaboration across teams.
- Role-based dashboards for real-time visibility into tasks and decisions.
🤖 AI-Powered Task Automation
- Intelligent workflow routing reduces manual handoffs.
- Smart notifications and predictive task recommendations.
🔍 360° Case & Workflow Visibility
- Track case status, approvals, and escalations in real time.
- Integrated document management for easy access to critical data.
📱 Seamless Omnichannel Collaboration
- Connect via web, mobile, email, chat, and third-party apps.
- Empower teams with self-service capabilities and AI chatbots.
⚡ Constellation UI for Modern, Intuitive User Experience
- Lightning-fast, responsive interface built with Pega Constellation.
- Low-code customization for rapid innovation and deployment.
Business Benefits
✅ 30% Faster Decision-Making & Task Execution
✅ 50% Reduction in Email & Manual Follow-Ups
✅ Enhanced Cross-Team Collaboration & Productivity
✅ Improved Compliance & Audit Readiness
Why Instellars?
✅ Deep Expertise in Pega Constellation & Digital Collaboration
✅ Pre-Built Accelerators for Faster Time-to-Market
✅ Proven Success Across BFSI, Insurance, and Telecom