AI-Powered Collections Using Pega

About the Webinar

This webinar provided valuable insights into how AI is reshaping the collections landscape, delivering better outcomes for both businesses and customers. AI-powered solutions are transforming debt recovery by integrating technology, risk-based decision-making, and empathy to create a more effective and customer-centric approach.

Traditional debt collection methods often fail to consider the complexities of customer financial situations, leading to inefficiencies and frustration. This session explored how AI enhances the collections process by enabling personalized recovery strategies, improving operational efficiency, and fostering a more empathetic approach. From early risk detection to tailored repayment plans, AI-driven collections offer a smarter way to manage debt recovery.

Why Watch?

This webinar was designed for professionals looking to refine their debt recovery strategies using AI while prioritizing customer well-being. Finance leaders, collections managers, and technology experts gained actionable insights to optimize their processes and improve outcomes.

Key Insights:

• AI-Driven Efficiency: Discover how AI-powered tools streamline collections, reduce costs, and enhance decision-making.
• Compassionate Approach: Learn how AI enables personalized, empathetic recovery experiences.
• Advanced Features: Explore innovative capabilities such as pre-delinquency monitoring, self-service options, and flexible payment plans.
• Expert Perspectives: Gain insights from industry leaders Sekar Jothimani and Manjunatha H V on the future of debt recovery.

Who Should Watch?

• CFOs, Collections Managers, and Customer Experience Leaders
• Technology professionals exploring AI-driven solutions
• Business owners and professionals seeking ethical and efficient collections strategies