Challenges

Traditional process of communication and effective messaging are not agile and fast enough to engage users in the current age of fast communication.

Solutions

InstaNotify is a framework built using Pega which provides you the option to manage various modes of communication across regions using a single intuitive Dashboard. A single channel solution where all your communication modes and content in configured, managed, processed and audited.

Benefits

• Scalable to multiple geographies.
• Supports multiple communication mediums.
• Built for business users.
• Faster time to market.
• Real Time Processing.
• Inbuilt Intelligent communication mechanism.

Managing Template

Create template directly from the dashboard using our WYSIWYG editor that takes the pain out of all the process of creating Pega rules and maintaining version. InstaNotify also gives you the ability to reuse your templates for other required mediums in a single mouse click making it time and complexity free.

Managing Communication

Often businesses struggle to keep a track of the various communication for so many digital mediums. It’s time consuming to go back to the drawing board or request your IT team to make changes based on business decisions. InstaNotify allows the business users to choose their messaging based on business needs and medium. All this can be done with a click of a mouse and without any technical knowhow.

Process Bulk Notification

Often business needs communication with multiple contracts daily. Manual communication turns into nightmare where there are thousands of such contracts. InstaNotify allows you to group your users into batches and create personal communication across the preferred medium for each batch. This effectively removes the boring “one-for-all” way of communication to personalized communication leading to increased engagement.

Automation for everyone

Often, we appreciate smartness. InstaNotify adds smartness to your Pega application to communicate with your users/customers as per the business workflow. No manual scheduling, neither preference selection nor day of the time selection, InstaNotify works in sync with the business process flow individually for each and every user.

Reporting

Without data, there is no insight and without insight there is no effective decision making. InstaNotify comes with granular level reporting to provide insight into effectiveness of the communications on an organization level. This comes with multiple filter option and detailed reporting for you to gauge into all the information required for an effective decision making.

Auditing

InstaNotify comes loaded with reports, dashboard and all the data access mechanism to comply with all the auditing needs at any given point in time. Going back to the history and verifying everything with a mechanism to even reprocess the failed communication attempts adds a layer of assurance for the business.